Auto Center Service Advisors work with customers to determine their vehicle needs and services requested; verifying warranty coverage; developing estimates; creating repair orders and maintaining excellent customer rapport. Customer courtesy is essential to this position.
Auto Service Center hours are 7am – 6pm Monday through Saturday and 8am - 6pm on Sunday.
Auto Center Service Advisors are responsible for:
- Greeting and assisting all customers on the front line of the business.
- Serving as a contact between service technicians and our customers.
- Developing service estimates for necessary work needed on customers’ vehicles.
- Scheduling customer appointments while maximizing our service technicians’ schedules.
- Accurately completing all customer work orders and inspections of vehicles.
- Communicating any additional vehicle/safety problems to the customer.
- Establishing a working knowledge of automotive repairs.
- Be able and willing to complete some automotive maintenance/repairs to assist the technicians.
- Always making sure safety is a priority.
Job Requirements for this position are:
- Must be at least 18 years of age.
- Have obtained a high school diploma or GED.
- Possess a valid driver’s license.
- Have good organization skills.
- Ability to add, subtract, multiply, and divide in all units of measure.
- Be familiar with basic computer functions.
- Possess strong interpersonal and communication skills.
- Have a positive, friendly and outgoing personality.
- Desire to work with the public.
- Must be dependable, honest, courteous and self-motivated.
- Must be available to work a rotating schedule including every other weekend and occasional holidays.
- Prior experience in an auto service repair facility is preferred; however, training will be provided.
- ASE Certification is preferred but not required
If you have a customer first attitude and meet the qualifications listed above, possess a can do work ethic and have a desire to progress in your career in the automotive service industry, please apply today!
Enjoy Great Benefits, Unlimited Earning Potential Incentive Programs and Growth Opportunities