Personal Banker - Germantown Location

Personal Bankers proactively develop client relationships through the effective use of profiles and established bank sales processes.  Responsible for coordinating bank resources to assist clients in achieving financial goals while providing products and services which produce a profit for the bank.  Provides excellent service while managing relationships over time to maximize client retention.

• Maximize customer sales opportunities by cross selling accounts and services as appropriate.
• Expands portfolio relationships with high value customers by consistent profiling of appropriate customers, utilizing sales processes and behaviors to identify customers who have the potential for added value relationships, performing personal touches, evaluating customers’ financial needs, recommending solutions and asking for the business, etc. 
• Provides quality, personalized service to ensure customer satisfaction and retention.
• Provides information on consumer loan products; quotes rates to callers and accurately takes consumer loan applications, closes loans accurately.