Branch Manager - West Bend

Are you ready to advance your leadership career and make a meaningful impact in your community?

Kohler Credit Union is seeking a motivated, results-oriented professional to join our team as a Full-Time Branch Manager at our West Bend - Meijer Branch. This is an excellent opportunity for an experienced leader who is passionate about team development, operational excellence, and delivering exceptional member service within the financial services industry.

This position offers a competitive salary range of $61,000 to $71,900, along with a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) with employer contributions, generous paid time off, tuition reimbursement, and ongoing professional development opportunities. If you are driven to build strong relationships, lead high-performing teams, and contribute to a growing credit union, we encourage you to apply.

Why Kohler Credit Union

At Kohler Credit Union, we are committed to supporting our employees through career growth, work-life balance, and overall well-being. Our organization fosters a collaborative, mission-driven environment where employees are empowered to succeed. In addition to competitive compensation, we offer a full suite of benefits and opportunities for advancement within the banking and financial services sector.

About the Role

The Branch Manager is responsible for overseeing all aspects of branch operations, including staff leadership, member service delivery, regulatory compliance, and financial performance. This role plays a critical part in driving branch success, enhancing member satisfaction, and supporting the credit union's mission, vision, and values.

Key Responsibilities

• Lead, coach, and develop branch staff to achieve performance goals and support career growth
• Manage daily branch operations while ensuring compliance with internal policies and regulatory requirements
• Maintain high standards of member service and guide staff to consistently exceed expectations
• Oversee cash management, including vault operations and ATM balancing
• Identify and implement process improvements to enhance operational efficiency
• Address escalated member concerns and ensure timely, professional resolution
• Drive growth through member acquisition, product utilization, and cross-selling strategies
• Conduct audits and operational reviews to ensure accuracy, security, and compliance
• Safeguard confidential member information and uphold data security standards

Qualifications

• Bachelor's degree in business, finance, or a related field preferred, or equivalent professional experience
• Minimum of four years of experience in banking, credit union, or financial services, with at least one year in a leadership role
• Strong leadership, communication, and interpersonal skills
• Demonstrated ability to achieve performance targets and drive results
• Working knowledge of retail banking operations, products, and compliance standards

Branch Hours

Monday through Friday, 10:00 AM to 6:00 PM
Saturday, 10:00 AM to 3:00 PM

Take the Next Step

If you are looking for a branch manager opportunity where you can lead a team, strengthen member relationships, and grow your career in financial services, we invite you to apply. Join Kohler Credit Union and play a key role in delivering exceptional service and supporting the communities we serve.

Applicants must be legally authorized to work in the United States without current or future visa sponsorship.